Shipping Policy

Welcome to Luxe Sale. By placing an order with us, you agree to the terms outlined in this Shipping Policy. We are committed to delivering your orders safely, efficiently, and reliably.

Shipping Rates

We strive to keep shipping simple and transparent.

France (Domestic)

Free standard shipping on all orders.

International Shipping

We proudly ship worldwide, including:

• United States

• Canada

• Australia & New Zealand

• European Union (EU)

• Middle East

• Asia

• South America

Premium shipping options may be available at checkout for faster delivery.

Order Processing

Handling Time

All orders are processed within 1–2 business days (Monday through Friday, excluding public holidays).

Orders placed after business hours, on weekends, or during public holidays will be processed on the next business day.

Estimated Delivery Times

Region	Premium Shipping	Standard Shipping
France & European Union	3–7 business days	5–14 business days
United States, Canada, Australia & New Zealand	4–12 business days	7–21 business days
Middle East	3–10 business days	5–12 business days
Asia	11–23 business days	12–30 business days
South America	11–23 business days	12–30 business days

Please note that delivery times are estimates only and may be affected by customs procedures, weather conditions, carrier delays, or local delivery services.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order.

Email: contact@luxe-sale.com
Phone: +33 1 43 48 34 78

Once an order has been dispatched, we are unable to modify the delivery address.

Order Cancellations

Orders may be cancelled before they have been shipped.

If your order has already been dispatched, please refer to our Return & Refund Policy for information regarding returns and refunds.

Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking updates to become available.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number and we will investigate promptly.

Damaged or Lost Packages

If your package arrives damaged:

• If the courier is present, refuse delivery whenever possible.

• If the package has already been delivered, contact us immediately with photos of the damage.

We will work with the carrier and provide an appropriate resolution as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us:

Luxe Sale
10 Rue des Taillandiers
75011 Paris, France

Email: contact@luxe-sale.com
Phone: +33 1 43 48 34 78

We appreciate your trust in Luxe Sale and are committed to ensuring your order arrives safely and on time.